Monday, February 16, 2015

Training Plan in LinesPay

Do you have any training plan?
Yes. We have a well-planned & documented interactive training plan which we follow during and after the implementation
What training is required to use the software?
As with any software package, a certain degree of training is required to ensure that you get the maximum return on your investment.  The amount of training that will be required to use LinesPay will be based on the number of modules you have purchased, how you intend to use the system and whether we have conducted any specialist configuration to meet your individual requirements.

Your training needs will be discussed with you at the start of your project, so the amount of training and the cost of that training will be known prior to installation.
In addition to the training provided at the start of your project, you may decide that you require additional training; this could be for new employees who will be using the software, refresher training or training on new functionality that may have been added to LinesPay.

What are the qualifications of your training professional?
We have in house resource person as well as outside professionals who will guide you for your business application implementation. Starting from the basic through to application use we will guide you through.
Do you charge for training?
Implementation period training is completely FREE from LinesPay team. We guide our customers until they go live with the application. Afterwards training fees applied for extended training.


Sunday, February 15, 2015

LinesPay After Sales Support FAQ.

Do you offer after sales support?
Divine IT Limited provides minimum six months free after sales support. Afterwards a support will be applied as per SLA
Do you offer any support packages?
No, we offer support on case by case basis, all support requests are subject to Divine IT Limited’s terms of service, you are welcome to contact us if you wish to obtain a copy of our Terms of Trade document.
What types of support are included with LinesPay?Divine IT's standard supports are applicable for linesPay which includes an initial period of free support and afterwards on yearly contract. The support includes Telephone support, Online Support, Email Support, & On site support.
A standard supports are applicable for LinesPay which includes an initial period of free support and afterwards on yearly contract. The support includes Telephone support, Online Support, Email Support, & Onsite support.
What are the technical support hours?
When it comes to support we are none to anyone. Our dedicated support team is always up to provide a proper guideline for the clients towards to effective solutions. Our normal business hours is 5 days a week from 10 am to 8 pm and if required 24/7.
How much you charge for customer support?
It is depends on support volume and on application type. There is always an SLA in between both partied for customer support
What is LinesPay application uptime?
LinesPay application uptime is 24 hours. If there is any maintenance needed we notify our customer’s before we start. Generally we do maintenance on weekend or holiday.
Do you offer live Web support?
Our support team is equipped with tools to offer live Web support. Our support engineers can (with a customer’s permission) remotely view and control your instance of application, walking you through any necessary fix. With live web support it’s like having us on-site within minutes.
Does the support include technical issues such as customization?
Customizations are not included in the support plan.
What happen if I need new features or enhancement into the system?
Our business analysis team will go through with your requirements. After getting the requirement analysis sheet and approval there will be a quotation for the enhancement service



Tuesday, February 10, 2015

User Access Control System in LinesPay

User Access Control System, Every user is assigned a unique User-Id, and a User-modifiable password, and attached to a group. Access rights are provided at the group level and can be controlled for every single menu option. Within an option, rights to add, modify, delete, and enquiry can be also be individually restricted or permitted. Password expiration, time restrictions on access, controlled visibility on data are additional features that help create a highly secure environment. Prism ERP also ensures automatic suspension of user rights when an employee leaves the company.


Sunday, February 8, 2015

Security In ERP

Security is critical for ERP systems, as they are used in numerous industries including defense, Bank, Trading, Garments and financial. The business processes and transactions of the company happen in the ERP system. The ERP is an integrated system that holds all the data pertaining to these business processes from the beginning to the end of the chain in a unified database. Prism ERP systems, assisted by networks and central databases, have greatly improved efficiencies of transaction processing by eliminating barriers of geography and departments.
Threats
Most Common Security Threats are given below.

  •          Spoofing
  •          Tampering
  •         Repudiation
  •          Information Disclosure
  •          Elevation of Privilege
  •          Denial of Services
  •          Session Hijacking
  •          Session Fixation
  •          Password Stealing
  •          Access to Unauthorized data
  •          Unauthorized password reset
  •          Weak PHP Configuration Settings
  •          Administration Error
  •          Misconfiguration of Application
  •          Predictable Resource Location
  •          Unintentional Information Disclosure
  •          Insufficient Authentication
  •          Insufficient Authorization
  •          Weak Password Recovery Validation


Divine IT Limited security features provide an almost impregnable shield against all above threats. Prism ERP built on the highly reliable Python & MySQL/ Oracle database infrastructure, helping to ensure you can access information Faster at any time of day, every day of the year. Fully Automated* & Manual Backups from anywhere.

Sunday, February 1, 2015

LinesPay - Web based compliant, accurate and intelligent HRMS

LinesPay – a leading Human Resource & Payroll Management System features an easy-to-use interface, fast implementation and facilitates integration with existing systems. LinesPay is a easy to use, secure and intelligent product that reduces the work load of HR employees of company and other staff. In addition to that it also facilitates confidentiality, produce error-free information automatically and faster access of HR related information of various departments/branches. It manages the entire information of the Employees from the time they are recruited till the time they leave the company. The solution can be customized and upgraded easily to meet the needs of organizations of any dimension.

To learn more on LinesPay visit http://www.linespay.com/

Modules
- Time & Attendance Management
- Leave Management
- Payroll Management
- Human Resource Management

Thank You

Divine IT Limited
Phone +880 2 8956074, 8953460
Sales +880-1730071011-17
Business +880 1730071011, +880 1730071001
Email office@divineit.net
http://www.divineit.net [company]
http://www.linespay.com [product]
http://support.divineit.net [support]